When you arrive at Casino-Mate and see the big, bold text and iconic green colour scheme, you’ll feel the friendly vibe of this cool casino site. Without sacrificing any style, Casino-Mate manages to present a welcoming face and this is carried through to the helpful, informal language used on site and the keen, knowledgeable support staff. You can dive right in with the big welcome bonus, which can’t be missed on the home page.
Casino-Mate has a very smooth interface that newcomers will navigate easily. They list their best pokies up front on the home page to get you started quickly. The same goes for progressive jackpots, listed up front with huge amounts. You may have to download software to play some of these games, but most can be accessed online and also feature mobile play. This is an increasingly important offering for online casinos that wish to stay current.
You’ll find a big four-tier welcome bonus on this site. They currently offer a maximum of AU$1400, based on varying percentage bonuses on your first four deposits. Due to being split over four deposits, this is a bonus scheme based on repeat custom, but the site is clearly confident that most players will come back. You have the final say, as each deposit tier is independent and doesn’t tie you into making the next deposit. Claim by following directions on the home page and remember to check the terms.
With a huge suite of games running to 650, Casino-Mate boasts a good variety. Table games include the favourites such as Roulette and Baccarat. You will be best served by downloading their software, which is compatible with Windows. This delivers a smoother experience with the site being partially loaded locally, using your internet connection much less. However, the majority of games still function in browser, which also means that their mobile selection is strong.
Casino-Mate are offering the biggest new Microgaming pokies, with Game of Thrones, Bridesmaids and Scary Friends. They snap up a lot of the new movie and TV based pokies coming out, so you’re guaranteed a graphically luscious game, but fans of classics don’t need to worry. Casino-Mate also carry some pokie classics and 3-reel games for the casual player. The site currently hosts various progressive jackpots, with Major Millions being one to watch for big prizes.
Like most well-established casino sites, Casino-Mate has a good reputation for support built on a foundation of experience and customer feedback. As online communities grow, support staff adapt to manage them and in the case of this site, listen to what they have to say. Casino-Mate offers email, live chat and a free phone number, giving plenty of options to get in touch. They are also noted for having a variety of languages for customer care, even Russian.
Fairness for customers is covered by eCOGRA, who regulate all Microgaming software, while transactions are protected by 128-bit encryption for solid security. Customers at Casino-Mate are further supported by a robust loyalty scheme. This is overseen by the Vegas Loyalty Lounge system. This means that you earn C-Bucks as you play, which are virtual reward points that you can exchange for free spins, bonus promotions, entry to tournaments and more.