This is a casino site which goes the extra mile in creating a certain feel. From the huge city skyline home page, you get a feel of exploring a city as you seek out the pokies and other games on offer. With live-streamed croupiers and plenty of photo images, Jackpot City Casino really does feel like a place and not just a page. You can enjoy all your favourite games here, with a mixture of classic pokie titles and movie tie-ins like the gorgeously animated Jurassic Park.
Jackpot City Casino has a long track record, having started in 1998 and served Australian gamers ever since. They have a great welcome bonus to give new players a chance to try things out, without the need for downloading software. They offer echeck, Visa and insta debit deposit options and a few others for mobile players. Electronic cash is handled securely and with confidence by Datacash and eCOGRA has given the site their seal of approval for responsible conduct.
Jackpot City Casino has one of the larger welcome bonuses available, going up to a max of AU$1600! This is one of the best bonuses out there for simplicity and generosity. The bonus is built around four tiers, with all being optional as always. Each tier is matched at 100% so you simply get your money doubled each time, up to AU$400 on each. The site also offers special promotions for members, such as weekly deposit matches and prize draws. Repeat customers can take advantage of the loyalty points system to turn their play into cashback.
This site has very high quality software provided by Microgaming. They do not offer a downloaded software option, but on the plus side this makes them more accessible to those on non-Windows platforms and mobile players. The crowning glory of Jackpot City Casino is the live dealer, which really does put you into the heart of the city. You get to play table games like Roulette and Blackjack with a real, live croupier who deals the games on a real table, live on camera. This is a brilliant hybrid of traditional and online casino play.
Jackpot City Casino has a solid selection of pokies and other games. They boast some big tie-ins like Tomb Raider as well as online pokie originals, like the cheeky Monkey King and Break Da Bank. Progressive Jackpots can be found for the big cash players, for example Cyberstud builds up some enormous prizes. Video poker is on hand too for that classic casino feel.
Jackpot City Casino has a robust support service. You can find the Help tab on the right hand side of the home page, as well as a language selector. There’s a huge variety of languages to pick from, making this site very accessible and unique. The Help tab opens into live chat, which is great for quick queries or when you want to keep your screen up while delivering information to your support agent. There’s a small email form here too.
Should you need it, the main support page is linked at the bottom of the home page and lists a range of 24/7 phone numbers. Service here is good, with a helpful attitude and plenty to keep players entertained in the long run, like loyalty bonuses based on your play and a constant influx of new games to try.