About The Support at Online Casinos

July 28, 2016

Australian players have access to 24 hour player support at all of our top-rated Australian online casinos. All of the friendly & professionally trained player support agents can be reached via live chat, telephone and email. The support is usually extremely responsive and when we have contacted the support before we have always preferred to use the live chat method which generally puts us in touch with a member of the support in just a matter of seconds.

It won’t cost you a thing to contact the casino and even the telephone support at online casinos for Australian players is generally toll-free. The main supported language when contacting any of our top-rated Aussie online casinos will always be English. However, additional player support languages are also now becoming increasingly more available.

If you have an urgent issue, perhaps you are having trouble making a deposit, then it would be a good idea to either launch the live chat or call the casino directly on the appropriate telephone number because this will instantly put you in touch with a member of support. If you issue is less than urgent, perhaps you have a question about your account, then perhaps you could drop the casino an email. It’s up to you, but our preferred support method always seems to be the live chat feature.

You can find a complete list of available support methods simply by searching through the ‘Help’ section of the casino, or by clicking on the ‘Support’ or ‘Contact Us’ section. You will find that the player support at all of our featured online casinos should be able to have your issue resolved in no time at all. The Live Chat feature is protected by 128-bit Secure Socket Layer (SSL) encryption technology and this prevents any third parties from being able to listen in on your conversation.

You can tell a great deal about the casino from the player support and you will find that all of our casinos provide unrivalled player support. The team can be contacted any time of the day and any day of the week and the longest you may have to wait if you are put in a queue should still be less than five minutes.

Most of the time you will find that the support will answer your call within seconds, but emails can take a few hours or even a few days to be responded to, so make sure you include as many details as possible (and possibly screenshots) when sending the support an email.